Vehicle damaged due to hail or accident is stressful . Contacting the right people to help you will speed up the repair time.
Will you be claiming the damage with your insurance company? Call your Agent first to find out if your damage is covered and what your deductible is. Your agent will assign a CLAIM # and CLAIM ADJUSTER to estimate damage.
If a vehicle is undrivable, the tow company is welcome to bring your vehicle here to A & D Custom Cruisers @ 1340 Factory Circle, Fort Lupton, CO 80621
***In general, claiming hail damage will not raise your car insurance rates. Since natural occurrences (including hailstorms) are unforeseeable and completely out of your control, the damages they cause are not typically held against you when it comes to insurance claims. Your DEDUCTABLE however will still apply and will need to be remitted to the shop for repairs.
After the safety of all parties, it's time to look at the damage to your ride. All repair shops need to wait for permission to repair either from the Adjustor of the Insurance Company or from you the owner. If a claim is being processed and Insurance permission has not come through, the vehicle owner must accept payment responsibility if the repairs are pushed into production.
A & D Customs will use your Insurance Estimate OR if you are paying out of pocket can look at your vehicle and put together an estimate of repairs.
A & D Customs will start with your Insurance Estimate Claim document. Your adjuster MUST see your vehicle BEFORE vehicle drop off.
If you are repairing or restoring a vehicle without Insurance compensation, or
'Out-of-Pocket', one of our qualified agents will look at your vehicle and fill out an estimate of repair based on your needs. Parts, labor and paint will be itemized.
**Custom Restoration quotes can take up to 2 hours and current wait time for vehicle drop off is estimated at 16 months from your inquiry.
Once the Insurance Adjuster has authorized that your vehicle repairs be done- A & D Custom Cruisers can start working on your vehicle. We will do our best to get your vehicle done quickly and professionally. Often, QUALITY work will take a bit longer. Typically, HAIL & ACCIDENT damage repair can take up to 3 weeks. A full custom car restoration is a much longer commitment for both shop and owner.
A & D Custom Cruisers will work on your behalf to submit a 'SUPPLEMENT' to your adjuster for any repairs not listed on your estimate. Often Insurance companies will not cover Original Manufactured parts. They will authorize after-market replicas or used parts depending on your coverage. A & D Custom Cruisers will follow your request to use un-insured upgraded parts with a signed authorization from you approving additional costs. Please remember, your deductible will still be owed once repairs are done.
IF your claim adjuster is asking you to get multiple bids, we do not participate.
If your Adjuster has determined that
a new panel or part is needed, A & D Custom Cruisers will take off the damaged
part and install the new one. A Quality part will fit your vehicle properly.
Any new auto panel must be prepared
for painting. Parts ordered for your vehicle will need to be sanded, cleaned and often treated for optimal paint adhesion.
The finished quality of your paint job is affected by how much time and detail is put into the taping of the vehicle. A & D Custom Cruisers often spends as much or more time properly prepping and taping as time spent painting the vehicle.
Matching the paint color on your vehicle is a skill that not everyone can master. Depending on how old your vehicle is, the paint can have wear and sun fading. We take a factory color code and mix the paint, adjusting for the natural aging so the color matches.
After painting the vehicle, the finish needs polished in order for the paint to take on a finished shine. This process must be done with care and skill so as not to damage the new paint.
As part of our Award Winning Customer Service, A & D Custom Cruisers will clean and detail your car after the repair. You will pick up your car and be proud to drive it again!